I think I mentioned a few weeks ago that I tracked down a bottle of 2004 La Crema 9 Barrel Chardonnay, which I'm saving for Christmas dinner with my family. What I couldn't find is any reviews or tasting notes. I mentioned this to Dave, which launched the following series of events.
1. Dave calls his contact at La Crema.
2. La Crema emails him a PDF of the 2004 tasting notes within minutes.
3. Dave forwards it to me; I get the email on my Blackberry.
4. Dave mentions the excellent customer service to a Twitter friend who works a couple doors down from La Crema's tasting room.
5. Said friend then walks over, introduces himself, takes a picture of Dave's contact with his camera phone, and posts it on Twitter.
Email, PDF, a Blackberry, a camera phone, Twitter, plus whatever hardware Dave and his friend used on their respective ends... never mind that I bought the bottle online from a vendor in New York City through Snooth, or that the first thing I did when it arrived was to post a phone pic of it to Twitter:
Wanna see the original Twitpic post?
None of that could have happened ten years ago. It's pretty obvious, even to this relative outsider, that the internet - and social media in particular - is revolutionizing wine marketing. I'm looking forward to exploring the subject more in depth for our IT Management project.
Isn't technology grand?
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